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Support

Already a customer? Download our apps and tools below, or reach out and we'll help you out. We love our customers — feel free to visit during normal business hours.

Downloads & tools

LTS Connect (Mobile App)

The mobile app for Platinum Series DVR / NVR / IPC, designed for the PTCloud (Cloud P2P) solution.

Platinum IP Portal (Windows)

Desktop tool for configuring and managing your Platinum series devices on Windows.

VSPlayer

Player for reviewing exported DVR footage on your computer.

TeamViewer

Remote support tool so our team can help you directly when you need a hand.

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We love our customers — feel free to reach out during normal business hours.

Free estimate

Request a free consultation

Tell us a little about your property and what you'd like to protect. We'll get back to you to schedule a free, no-obligation site assessment.

203-742-1181

Southington, CT

Monday–Friday: 9:00 AM – 5:00 PM

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